Unclaimed Property

Roost automates unclaimed property compliance for security deposits—from tenant outreach through escheatment. We handle email, text, and mailed notices, replace verified refunds, and file final reports—saving time and avoiding penalties.

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Streamline unclaimed property

Skip the hassle of un-cashed security deposit refund checks. No more stopping payments, reissuing checks or dealing with former residents. Roost streamlines unclaimed property management, freeing your team to focus on more valuable tasks and boosting productivity.

Efficient refund reunification

Residents can easily reclaim refunds through Roost, with built-in identity verification and electronic options. Plus, they'll receive fully itemized statements as well.

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Book a 15 min session

How Roost Unclaimed Property works

1

Easy set-up

Roost connects with Entrata, Yardi or Realpage for seamless refund processing and uncashed check management. Prior year uncashed checks can also be transferred for efficient handling.

2

Effective resident outreach

Engage former residents through multi-channel communications: address verification, first-class mail, email & voicemail.

3

Simple claim process

Former residents can easily claim refunds with build-in identity verification and electronic options.

4

Comprehensive tracking & reporting

Monitor unclaimed property, due diligence & compliance with detailed reports.

5

Seamless reconciliation & escheatment

Roost transfers remaining unclaimed funds to you for filing & escheatment.

Prevent penalties and fines

Roost supports compliance with state regulations by managing due diligence, tracking dormancy periods, providing essential documentation, and returning funds to you, simplifying your reporting process.

Support beyond the refund

Our Help Center offers chat, email, and helpline support, ensuring residents receive quick assistance. This reduces the burden on your team and provides timely help for residents.

Ready to simplify deposits & refunds?

Start with a no-risk pilot or talk to our team.

Frequently Asked Questions

Does Roost file reports and escheat unclaimed funds on our behalf?

Yes. Roost automates compliance—handling due diligence, outreach, reporting, and escheatment to state revenue departments to keep you audit-ready.

How much effort does Roost make to reunite residents with their refund?

Roost uses multi-channel outreach—email, SMS, mail, voicemail, and address verification—with identity checks to securely reconnect residents with their funds.

Can Roost handle prior unclaimed property backlog before we started using the platform?

Yes. Roost can take on existing unclaimed property—importing backlogs of uncashed checks and prior refunds—so everything is managed compliantly in one system.