Roost automates cash security deposit refunds, offering residents multiple payment options while ensuring compliance. It reduces errors, saves time, and allows your team to focus on more strategic tasks.
74% of residents prefer electronic or split security deposit refunds
Roost provides the transparency, flexibility, and fast refund options residents want, including ensuring compliance through e-signed mutual consent.
How Roost refund automation works
1
Set-up and sync
Roost syncs with your PMS to gather essential data—deposits, credits, damages, and charges—ensuring precise refund preparation.
2
Process and communicate
Roost handles refunds from start to finish, including consent capture and split payments. Residents receive detailed statements through mail, email, and our app.
3
Update and support
Roost closes invoices, posts to the ledger, and manages resident inquiries and address changes, lightening your workload.
Empower residents to track their refund and interest details with ease, and choose the fastest refund option, including split payments. This not only improves their cash flow and financial well-being but also simplifies the deposit process for property managers, leading to higher resident satisfaction.
Compliance, accuracy and peace of mind
Roost helps you comply with local security deposit regulations with smart deadline notifications, electronic consent and itemized refund statements. Need help with interest accrual, unapplied credits and un-cashed checks? No problem. We do that too.
The Roost Refund Guarantee
If a refund is ever late due to our error or oversight, we cover the cost.
